01
How far in advance should I book?
We recommend booking at least 1–2 weeks before your event to secure your preferred rental date. But don’t hesitate to reach out last minute—we’ll do our best to accommodate you!
02
Can I rent more than one item?
Absolutely! Many of our customers reserve a bounce house along with extras like a cotton candy machine, tables, or a photo booth. Let us know what you’re planning, and we’ll help you create the perfect setup.
03
Do you deliver and set everything up?
Yes! Our team takes care of delivery, set-up, and takedown. All you need to do is ensure the space is clear and accessible. We’ll handle the rest.
04
How much space is needed for a bounce house?
Most of our units require a flat, open area of about 15x15 feet (or larger). If you’re unsure about your space, feel free to send us a photo or give us a call—we’re happy to assist.
05
Is there a delivery fee?
Delivery is free within Katy and several nearby areas. If you’re a bit farther out, there may be a small delivery fee based on your zip code.
06
Are your inflatables clean and safe?
Yes! We thoroughly clean and disinfect each inflatable before and after every rental. Our equipment is regularly inspected to meet high safety standards.
07
Do you provide staff to supervise the bounce houses?
We do not stay on-site during your event. However, we’ll review all safety instructions and complete a waiver on event day. Adult supervision is required at all times while the inflatable is in use.
08
What happens if it rains?
If the weather isn’t cooperating, you can cancel or reschedule at no charge—as long as you notify us before we deliver. We want your event to be safe and fun, not soggy.
09
What’s your cancellation policy?
If you need to cancel for any reason, simply let us know at least 48 hours in advance for a full refund. Weather-related cancellations are always handled with flexibility and understanding.